When submitting a distribution request, the participant is presented with multiple choice authentication questions as an added account security measure. These questions are sourced from legal and public records databases and may include items such as real estate transactions and ownership data, professional license information, and historical address information. The requestor does not receive a “pass” or “fail” message when submitting the distribution request.
As an authorized distribution approver, it is your responsibility to consider the result of the multiple choice Q&A authentication as part of your review process. If the results below indicate “Fail”, you should take additional steps to authenticate the participant and confirm that the participant initiated this distribution request.
When submitting a distribution request, the participant's information is authenticated by a third-party database. Information about the participant and the request is reviewed for authenticity and known fraud sourced from legal and public records databases. The requestor does not receive any information about the results of this review when submitting the distribution request.
Please know risk of fraud is especially high for in-service distributions, large dollar amounts, and for requests from your key employees (where their work information is easily accessible on social media or your website).
As an authorized distribution approver, it is your responsibility to consider the results of the identity authentication review as part of your review process.
Certain factors or combinations of factors may warrant more detailed review. When these factors are present, we have opted to alert you to them so you can consider them as you review a distribution request. It is your fiduciary responsibility to properly review and validate distribution requests. Given this, if there is doubt or reservation about any of the items noted below, we recommend that you contact the participant directly to confirm the details of this request prior to proceeding.
Please review each of the items below. Check the “verify” box next to each item to confirm that it has been considered in your review of this distribution request.
By checking this box, I acknowledge I have taken the appropriate steps to confirm the participant’s eligibility for this distribution and the authenticity of this request.
